Privacy Policy
Last updated: Nov 23, 2024
This Privacy Policy is a contract between you and ("KAWA", "Service", "us" "our" and "we") and governs your use of the We mobile application and website services (the "Service"). In this Privacy Policy, we refer to our products and services as the “Service.” Please read on to learn more about our data handling practices. We respect your privacy and want you to understand how we collect, use, and share data about you. This Privacy Policy covers our data collection practices and describes your rights to access, correct, or restrict our use of your personal data; in plain language, keeping legal and technical jargon to a minimum. Your privacy is at the core of the way we design and build our Services and products you know and love so that you can fully trust them and focus on building meaningful connections. Unless we link to a different policy or state otherwise, this Privacy Policy applies when you visit or use the Service. Your use of the Service signifies that you agree with the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, do not use the Service.
This Policy provides you with information about:
I. What Data We Collect
II. How We Use Cookies and Similar Technologies
III. How We Share, Transfer and Disclose Personal Information
IV. How We Protect Personal Information
V. Your Rights
VI. How We Process Personal Information of Minors
VIL. How We Store Personal Information
VIII. How We Update This Policy
IX. Other
We are firmly aware of the importance of Personal Information to you, and will do our best to keep your Personal Information safe and secure. We are committed to maintaining your trust and complying with the following principles to protect your Personal Information: the principle of consistency of powers and responsibilities, the principle of clear objectives the principle of choice and consent, the principle of minimum necessary use, the principle of ensuring security, the principle of subject participation and the principle of openness and transparency, etc In the meantime, we undertake that we will take security protection measures in accordance with sound security standards in the industry to protect your Persona Information.
Please carefully read and understand this Privacy Policy before using the Platform.
I. What Data We Collect
(I) Definitions
1. KAWA Application or Services mean the client application entitled " KAWA " legally owned and operated by us and our affiliate, which provide users with an online service platform for voice dating and instant messaging services, including audio, image and text posting, browsing, recommendation, interaction and other functions and services.
2. Personal Information means any information recorded electronically or otherwise, which alone or in combination with other information. can be used to identify a person or reflect a person’s activities. For the purpose of this Policy, Personal Information includes name, date of birth, identity card number personal biometric information, address communication and mailing information, communication records and contents, account password, property information, credit information, positioning Information, accommodation Information, health and physiological information, network identification information, common equipment in formation and transaction information etc.
3. Sensitive Personal Information means Personal Information which, if disclosed, illegally provided or misused, may endanger personal and property safety and could result in damage to personal reputation or physical and mental health or discriminative treatment. For the purpose of this Policy, Sensitive Personal Information shall include identity card number, e-mail address, all kinds of passwords (passphrase, pass word protection answers and digital certificates), personal biometric information. communication records and contents, personal health and physiological information, personal property information, bank information, credit information, positioning in formation. accommodation information. Transaction information and Personal Information of children under the age of 13(inclusive)etc.
4. Identity Elements mean information elements used by the Platform to identify you, such as your username, pass word, SMS verification code, phone number, mobile number, ID number and personal biometric information (e.g. fingerprint and face information).
5. Non-personal Information means Personal Information which, after technical processing (including anonymization, de-identification, etc.) ，cannot be used to identify you whether alone or in combination with other information and cannot be restored. The information so processed will not be your Personal Information under laws, provided, however. that if such information is used in combination with your Personal Information, the combined information will be deemed as your Persona Information and be processed and protected in accordance with the Policy.
(II) The Purpose of Collecting and Using Personal Information
1. We collect and use your Personal Information solely for the following purposes set forth herein:
(1) to keep the services of the Platform running properly;
(2) to protect the safety of the services of the Platform and the use of the services by users;
(3) to meet individual requirements for functions or services of the Platform;
(4) to recommend advertisements and news etc. that you may be interested in;
(5) to evaluate and improve the effect of advertisement and other promotion and marketing activities;
(6) to manage software. For example, software certification and software updates, etc.;
(7) to comply with provisions of laws, regulations and national standards.
2. We will obtain your prior consent before using your Personal Information for any purpose other than those set forth herein or using any information collected for a specific purpose for any other purpose.
3. Keep the Platform running properly
To keep the basic functions and services of the Platform running properly, you agree that, we will collect the following information regarding your device (i.e. mobile device information necessary for proper running of the Platform) when you use the Platform: hardware model version number of operating system, international mobile equipment identity(MEL), media access control address(MAC), software version number, operation log, Internet access mode, Internet access type, IP address and other information
4. Registering for an account on the Platform
In order to complete registration for an account on the Platform with mobile phone number or e-mail, you should provide complete mobile phone number that can receive SMSS or phone calls or e-mail address that can receive verification e-mails. We will verify your identity by sending an SMS verification code or voice verification code or e-mail. Account registration shall be completed upon verification of your identity and after you read and agree to this Policy and the User Service Agreement.
5. Providing users with more relevant advertisements
We may, based on your Personal Information, provide you with advertisements more relevant to you or send marketing information, provide or promote our or third parties following goods and services to you through services of the Platform. e-mail or other methods: our goods and services (including those of our affiliates and partners), including but not limited to: instant messaging service, online media service. Interactive entertainment service, social networking service payment service, internet search service, location and map service, applications software and service, data management software and service, online advertising service. internet finance and other social media entertainment. e-commerce, information and communications software and services (Internet services) and third party goods and services, including but not limited to: food and catering, sports, music. movies, television. live performances and other arts and entertainment, books, magazines and other publications, clothing and accessories, jewelry cosmetics, personal health and hygiene, electronics collectibles, house wares, electrical appliances, home furnishings and settings, pets, automotive, hotels transportation and tourism, banking, insurance and financial services, points and rewards programs, and other goods and services we believe may be related to you. If you don’t want us to use your Personal Information for the purpose of the aforementioned advertising, you may, in accordance with the relevant guidelines provided by us in the advertisements or in certain services, request us to discontinue to use your Personal Information for such purpose.
6. Providing the services for purchasing, inquiring and using virtual property
To facilitate the inquiry of your virtual property including but not limited to virtual currency, virtual items and virtual gifts) and reduce possible risks, the Platform will record top-up, balance, consumer records and other information, all of which are necessary for your use of the virtual property. If you refuse to provide such information, you will not be able to use functions related to Virtual property.
(III) Data You Provide to Us
Account Data: In order to use certain features (registering for an account), you need to create a user account. When you create or update your account, we collect and store the data you provide, like your email address, phone number, name, gender, and date of birth, and assign you a unique identifying number (“Account Data”).
Profile Data: You can also choose to provide profile information like a photo, info, name, sexual interests, or other data. Your Profile Data will be publicly viewable by others unless you delete your account. To add certain content, like pictures or videos, you may allow us to access your camera, microphone, or photo album. Some of the information you choose to provide us may be considered “special” or “sensitive” in a certain jurisdiction. By choosing to provide this information, you consent to our processing of that information.
Usage Data: When you use our Services and features, we collect certain data including; messages, follow information, photos, videos, and other user data. Of course, we also process your chats with other users as well as the content you publish, as part of the operation of the Services.
Shared Content: Parts of the Services let you interact with other users or share content publicly, including by videos you post and the data you provided in your profile. Such shared content may be publicly viewable by others depending on where it is posted.
Promotions: When you choose to participate in our promotions, events, or contests, we collect the information that you use to register or enter. If you won a prize, we would collect the financial information to reward you.
Data About Your Accounts on Other Services: We may obtain certain information through your social media or other online accounts if they are connected to your account in our Services. If you log in to our Services via Facebook or another third-party platform, we ask for your permission to access certain information about that other account. For example, depending on the platform or service we may collect your name, profile picture, gender, info, and birthday.
Those platforms and services make information available to us through their APIs. The information we receive depends on what information you (via your privacy settings) or the platform or service decide to give us.
If you access or use our Services through a third-party platform or service, or click on any third-party links, the collection, use, and sharing of your data will also be subject to the privacy policies and other agreements of that third party.
Data About Paid Service: All our paid service is through iOS or Android platforms. We only receive a receipt of your transaction provided by these platforms. For security reasons, we do not collect or store sensitive cardholder data, such as full credit card numbers or card authentication data.
Communications and Support: If you contact us for support or to report a problem or concern (regardless of whether you have created an account), we collect and store your contact information, messages, and other data about you such as your name, email address, location, operating system, IP address, and any other data you provide or that we collect through automated means (which we cover below). We use this data to respond to you and research your question or concern, in accordance with this Privacy Policy. If you ask us to communicate with or otherwise process information of other people (for example, if you ask us to send an email on your behalf to one of your friends), we collect the information about others that you give us in order to complete your request.
Sensitive Information: Please be careful about posting sensitive details about yourself on your Profile such as your sexual orientation, religious denomination and health details. While you may voluntarily provide this information to us when you create your Profile, including your sexual preferences and ethnic background, there is no requirement to do so. Please remember that photographs or any video clips that you post on our Services may reveal these kinds of sensitive personal data. Where you do upload and choose to tell us sensitive data about yourself, you are explicitly consenting to our processing your information and making this public to other users.
(IV)Personal Information Obtained by Us from Third Parties
We may collect your Personal Information from the use of the Platform by other users, such as part of your Personal Information contained in information published by other users(e.g. information related to you which may appear in comments, messages or texts pictures and voices posted).
(V) Change of the Purpose for Collecting and Using Personal Information
We may, with the development of our business, adjust the Platform. If we collect and use your Personal Information for any new function or service which is related to registration, audio recommendation, advertisement push, text and picture posting, account recommendation, interaction and communication search, inquiry, certification, virtual property and similar scenarios. such collection and use shall be deemed to be directly related to the original purposes.
We will get your location information and display it in the application to help everyone use the product better.
We will obtain your consent again if we collect and use your Personal Information for scenarios which are not directly related to the original purposes.
(VI) Personal Information Collected and Used Without Consent
1. According to relevant laws, regulations and national standards, we may collect and use your Personal Information without your consent under any one or more of the following circumstances:
(1) when it is directly related to national security and national defense security;
(2) when it is related to public safety, public hygiene and material public interests;
(3) when it is related to criminal investigation, prosecution, trial and execution of judgments;
(4) when it is difficult to obtain your own consent for the maintenance of material legal rights and interests such as the life and property of the main body of the information or other individuals;
(5) when the information collected is disclosed by yourself to the public;
(6) when the information is collected from legally disclosed information, such as the channels including legitimate news reports and governmental information closure;
(7) when it is necessary to execute or perform a contract according to your request;
(8) when it is necessary to maintain the safe and stable operation of the Platform, for example, discovering and settling the failure of products or services;
(9) when it is necessary for legitimate news reports;
(10) when it is necessary for academic research institutions to conduct statistical or academic research based on public interest and to provide outbound results of academic research or description provided that information contained in such results shall be de-identified;
(11) other circumstances as stipulated by laws, regulations and national standards.
II. How We Use Cookies and Similar Technologies
1. When you use the Platform, we may use a small data file to identify you to provide you with a smoother access experience. This helps you save the effort of entering registration information repeatedly or can help you to determine the security of your account. Cookies often consist of identifiers, site names and some numbers and characters. You may control or delete Cookies as you prefer. In addition to Cookies. we will use web beacons, pixel tags and other similar
technologies on the Platform.
2. We will not use Cookies and similar technologies (e.g. Beacon, Proxy) for any purpose other than those set forth herein. You may control or delete Cookies as you prefer. Please refer to AboutCookie.org for details. However, please be noted that if you disable Cookies, you may not have the best service experience and some services may not function properly
III. How We Share, Transfer and Disclose Personal Information
3.1 With Other Users:
You share information with other users when you voluntarily disclose information on the service (including your public profile). Please be careful with your information and make sure that the content you share is the stuff that you’re comfortable being publically viewable since neither you nor we can control what others do with your information once you share it.
3.2 With Our Service Providers and Partners:
We use third parties to help us operate and improve our Services. These third parties assist us with various tasks, including data hosting and maintenance, analytics, customer care, marketing, advertising, payment processing, and security operations. These service providers may access your personal data and are required to use it solely as we direct, to provide our requested service.
We may also share information with partners who distribute and assist us in advertising our Services. For instance, we may share limited information on you in hashed, non-human readable form to advertising partners.
We follow a strict vetting process prior to engaging any service provider or working with any partner. All of our service providers and partners must agree to strict confidentiality obligations.
3.3 When Required by Law:
We may disclose your information if reasonably necessary: (i) to comply with a legal process, such as a court order, subpoena or search warrant, government/law enforcement investigation or other legal requirements; (ii) to assist in the prevention or detection of crime (subject in each case to applicable law); or (iii) to protect the safety of any person.
3.4 To Enforce Legal Rights:
We may also share information: (i) if disclosure would mitigate our liability in an actual or threatened lawsuit; (ii) as necessary to protect our legal rights and legal rights of our users, business partners or other interested parties; (iii) to enforce our agreements with you; and (iv) to investigate, prevent, or take other action regarding illegal activity, suspected fraud or other wrongdoing.
3.5 Monitor:
We use a combination of automated systems and a team of moderators to monitor and review accounts (including photos and any other information uploaded onto user profiles) and messages for content that indicates breaches of our Terms of Service. If an account or message meets certain criteria that demonstrate that the Terms of Service are likely to have been breached, the relevant account will be subject to a warning and the user’s access restricted and/or blocked.
If you post anything that is inconsistent with our Terms of Service, we reserve the right to terminate or restrict access to your Account.
3.6 Change of Control:
In the event that our Services or any of its affiliates undergoes a business transition or change of ownership, such as a merger, acquisition by another company, reorganization, or sale of all or a portion of its assets, or in the event of insolvency or administration, we may be required to disclose your personal data.
IV. Data Retention
We keep your personal information only as long as we need it for legitimate business purposes and as permitted by applicable law. To protect the safety and security of our users on and off our Services, we implement a safety retention window of six months following account deletion unless there is a technical difficulty. During this period, some of your account information will be retained although the account will of course not be visible on the Services anymore. In practice, we delete or anonymize your information upon the deletion of your account (following the safety retention window) or after 5 years of continuous inactivity. An account is considered inactive when the Application of the Member has not established contact with our servers (including due to deactivation of the geolocation process), and the Member has not used the Application. In any event, the Account of a Premium Member is not considered inactive.
Unless:
we must keep it to comply with applicable law (for instance, some “traffic data” is kept for one year to comply with statutory data retention obligations) as well as to prevent bot systems that are abusing the system;
we must keep it to evidence our compliance with applicable law (for instance, records of consents to our Terms, Privacy Policy, and other similar consents are kept for five years);
there is an outstanding issue, claim, or dispute requiring us to keep the relevant information until it is resolved; or
the information must be kept for our legitimate business interests, such as fraud prevention and enhancing users' safety and security. For example, information may need to be kept to prevent a user who was banned for unsafe behavior or security incidents from opening a new account.
Correspondence with our Customer Support team will be retained for longer to allow us to deal with any subsequent queries you may have but will usually be deleted within 6 years if there are no queries.
Anonymized information about activity on our Services is retained for longer periods of time for statistical and product research purposes but this is not attributable to an individual once the profile has been deleted.
Keep in mind that even though our systems are designed to carry out data deletion processes according to the above guidelines, we cannot promise that all data will be deleted within a specific time frame due to technical constraints.
V. Data Protection and Security
We work hard to protect you from unauthorized access to or alteration, disclosure or destruction of your personal information. As with all technology companies, although we take steps to secure your information, we do not promise, and you should not expect, that your personal information will always remain secure. Your password is an important part of our security system, and it is your responsibility to protect it. You should not share your password with any third party, and if you believe your password or account has been compromised, you should change it immediately and contact us.
We regularly monitor our systems for possible vulnerabilities and attacks and regularly review our information collection, storage, and processing practices to update our physical, technical and organizational security measures.
We may suspend your use of all or part of the Services without notice if we suspect or detect any breach of security. If you believe that your account or information is no longer secure, please notify us immediately. We are not responsible for virus protection outside our service network. We are also not responsible for the damage or destruction of user data. We will pursue every detected attack by hackers, etc. under civil law and, if necessary, by the prosecution.
In case of a breach, we will notify; the EU representatives, our DPO and our users who were or potentially were affected by the breach within 72 hours of the attack. We will announce it on our webpage.
VI. Children’s Privacy
Our Services are restricted to users who are 18 years of age or older. We do not permit users under the age of 18 on our platform and we do not knowingly collect personal information from anyone under the age of 18. If you suspect that a user is under the age of 18, please use the reporting mechanism available through the service. If we become aware that a child, minor or anyone under the age of 18 has registered with us and provided us with personal data, we will take steps to terminate that person’s registration and delete their profile information from our Services. If we do delete a Profile because you violated our no children rule, we may retain basic account and profile information to ensure that you do not try to get around our rules by creating a new profile.
VII. International Transfer Policy
In order to provide the Services to you, we must transfer your data to our servers and process it there. By visiting or using our Services, you consent to the storage of your data on servers. If you are using the Services, you consent to the transfer, storage, and processing of your data.
VIII. How We Update this Policy
To provide you with better services, we will amend this Policy from time to time and such amendment shall form a part of this Policy and have the same effect as this Policy. If such amendment will materially impair your rights under the Policy, we will give a notice to you by reminding you in a prominent place on the webpage or other methods before such amendment becomes effective. In such event, you will be deemed to agree to be bound by this Policy as amended if you continue to use our services.
IX. Other
(I) Headings used in this Policy are inserted for the convenience of reading only and will not affect any meaning or interpretation set forth herein. Any translation of this Policy into English or other language is provided for the convenience of reading only.
(II) The Platform as defined herein may vary with the mobile phone model, system version, software application version used by you and other factors. The Platform and services actually made available will depend on the product used by you.
(III) The copyright of this Policy is owned by us and we reserve the right to interpret and modify this Policy.
X. Contact Us
If you have any questions about this Privacy Policy, please contact us:
By email: Kawachat6@gmail.com